Select Page

Privacy Policy

Purpose of Privacy Policy

This privacy policy (the Privacy Policy or the Policy) aims to inform you about how Snoozone.net collects and processes the information and personal data you provide. We use this data to manage the relationship we have with you as a player on Snoozone.net. All data processing performed by Snoozone.net complies with current data protection and privacy regulations, which may be updated from time to time to protect individuals’ personal data and ensure free data movement.

If you have any questions about this Privacy Policy, feel free to contact our support team.

Only Adults (18+) Are Allowed to Use Snoozone.net
Individuals under the age of 18 are prohibited from using, playing, or in any way utilizing Snoozone.net. We will use the data you provide to verify your age.

Definitions

  • Company, we, us, our: refer to Snoozone.net or the relevant entity responsible for processing your data.

  • Player, you, your: refer to any user who accesses and plays on Snoozone.net.

  • Games: refer to the gaming products offered on Snoozone.net.

  • Data controller: entity that determines the purpose and means of personal data processing.

  • Data processor: entity that processes personal data on behalf of the controller.

  • Personal Data: any information related to an identified or identifiable natural person.

Types of Information Processed

Identity Data: First and Last Name, Date of Birth, Place of Birth, Residential Address (City, ZIP Code, Country), Nationality, Identity Reference Number or Passport Number, Age.

Contact Data: Username, Phone Number, Postal Address, Email Address.

Customer Support Correspondence: Information provided when you contact customer support, including name, email, gameplay info, and user ID.

Account Limits: Limits you may set on your account (time, bet, loss, deposit limits).

Financial Data: Card number, expiry date, security code, and other financial details you provide.

Self-Exclusions: If you choose to take a break from gambling, your account will be restricted accordingly for the selected period.

Know Your Customer (KYC) Data: Valid ID (Passport, National ID, Driving Licence), Proof of Address (utility bill, bank statement), Source of Wealth/Funds, Political Exposure data, and other documents required for regulatory compliance.

Account Data: Activity logs, game sessions, balances, deposits, withdrawals, bonuses, IP address, and other related data.

Technical Data: IP address, device info, browser type/version, timezone, OS, platform, and usage data including URLs and page interaction.

Cookies Data: Information collected from cookies to monitor site visits, gameplay, and behavior as described in our Cookie Policy.

Public Sources Data: Publicly available information collected from third parties.

Marketing Communication Data: Your preferences for receiving marketing materials. Opting out will not affect your relationship with Snoozone.net.

Other Data: We do not intentionally collect sensitive personal data such as racial origin, political opinions, religious beliefs, health data, or sexual orientation. If you voluntarily share such data, we may take protective measures including account closure if necessary.

Purposes of Data Collection and Processing

We collect and process your data to provide a safe, efficient, and personalized gaming experience, and to comply with legal and regulatory obligations including:

  • Contract performance with you

  • Legal obligations (anti-money laundering, tax laws)

  • Legitimate interests (fraud detection, system security)

  • Consent for marketing communications

We also monitor for problem gaming and may interact with you if concerns arise. Location data (IP address) is used for verification and to prevent multiple accounts.

Profiling may be used to comply with regulatory obligations but not for fully automated decisions.

Data Processing

Data will be used:

  • To provide gaming services under our contract with you

  • For legitimate interests balanced against your rights

  • To comply with legal obligations

Marketing communications require your consent, which you can withdraw anytime.

Disclosure of Personal Data

Your personal data may be disclosed to:

  • Service providers acting on our behalf

  • Regulatory and law enforcement authorities

  • Courts and dispute bodies

  • Group entities within Snoozone.net

  • External partners for site improvement and security (with anonymized data)

We ensure third parties process your data securely and only use it to deliver services.

Marketing

If you consent, we may send you marketing materials. You can opt out anytime by:

  • Updating your profile preferences

  • Clicking unsubscribe in marketing emails

Opting out will not affect your account or services.

Security of Data

We implement measures to protect your data against unauthorized access or disclosure, including SSL encryption. Access to personal data is limited to employees and third parties who need it to perform their duties and are bound by confidentiality.

Data Retention

We retain your data only as long as necessary:

  • 5 years: Identity, contact, technical, usage, KYC, financial, self-exclusion data

  • 10 years: Account data

  • Indefinitely: Records of self-excluded players confirming problem gaming

Your Rights

You have rights including:

  • Access to your data

  • Correction of inaccurate data

  • Right to be forgotten (with legal exceptions)

  • Restriction of processing

  • Objection to processing, including direct marketing

  • Withdrawal of consent for marketing

You can manage your data via your profile or by contacting us. Requests may require identity verification for security.

Consent & Data Processing

Consent is required only for marketing; other processing is based on legal grounds. You may withdraw consent anytime without affecting prior lawful processing.

External Links

Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal data.

Surveys and Contests

Participation is voluntary and based on consent. Data collected is used to improve services and customer satisfaction.

Changes to Privacy Policy

This policy was last updated on 07.04.2025. Changes will be posted here and apply from the publication date.